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Shipping & delivery

 

For information regarding international shipping, please click here.

 

Really quick delivery

 

We usually ship your order the same day if you order before 3pm. After we handed on the purchased goods to our delivery partner DHL, you will receive an email with the tracking number. To track your order, please click here.

 

Delivery fee

 

Within Germany, shipping is free. From an order value of 75 € we deliver free shipping to Austria. Under 75 € order value we charge for Austria 8,00 € shipping fee.

For other countries, please click here.

 

Flexible delivery address

 

If you like to receive your package at an address different to your home address, no problem.

For deliveries within Germany it is also possible to choose DHL Packstation as an address. If you are new to DHL Packstation, please register here.

 

Please note: In case the delivery address is different to your home address, you have to choose „Vorkasse per Banküberweisung“, PayPal oder „Sofortüberweisung“ as payment method.

 

Easy returns

 

If you’d like to return your order and make use of your right of refund policy within 100 days, please return your order to us. For orders from 75 € value the return is free of charge within Austria, for orders under 75 € of value the return will be at your own costs and risks.

For other countries, please view international shipping.

For further information, please view our terms and conditions.

 

Online return portal 

 

For every order within Germany with minimum order value of 75€ we include a return label in your package. In case the label is missing, please click here, to print out your own.

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